Wednesday, March 10, 2010
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Will our clients be able to tell that your philippine call center agents are not based in the US?

Not likely, our call center agents have been trained to speak in an American English accent and have worked on numerous campaigns in the US.

Can I choose the Call Center Agent that I want to handle my account?

Yes, If you want to interview our list of available call center agents that will be arranged.

Is there a long-term call center contract required required in the Philippines?

We work on a monthly call-center contract, payable in advance with discounts for more than 5 reps. Contact us for discounts that are available for more than 3 month campaigns.

Can I get statisticsal reports on my campaign?

Yes, these are deliverable via the internet or through an automated scheduled e-mail.

Do you perform database cleansing services?

Yes, oftentimes companies will need a stagnant list cleaned up to identify who is still working at the company. Our agents will call into the company to verify this data.

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